Privacy – I will always respect your privacy. Your personal information is used only as you indicate on this website and I do not share or sell my customer contact details. Payments for orders are processed via PayPal and this site does not retain your financial account information.
Returns – Because I assure a high quality product by producing small batch quantities at a time, the likelihood that you could receive an item that is not acceptable is unlikely. All ingredients are clearly listed for each product to help you avoid any known allergens. All orders are carefully packaged to protect the contents from breakage during transit. I provide applicable tracking information for all orders to let us both know when your order was delivered by the carrier. That said, crazy things can happen, even with all the care taken to prepare and ship your order. So, if something crazy happened, please contact me and we will work out a mutually acceptable solution. Shipping is always your responsibility.
Shipping – It can sometimes get tricky estimating the cost of shipping and handling for orders. For this reason, when the actual shipping and handling cost for your order is equal to, or more than, $1 less than the shipping and handling calculator estimated for your order, I will process a credit to your account for the difference. It’s simply the right thing to do.